Meet Colour Supplies (aka your one-stop home & garden haunt)

Household

First off: Colour Supplies is a UK home & garden department store that’s both physical and online. They started life as “Housemakers”, a decorating shop in Whitchurch, Shropshire — so yes, there’s a bit of heritage there. Over the decades they’ve grown: now they have three Home & Garden superstores plus a Tile & Bathroom centre. Their online branch is a natural extension of that — more reach, more convenience.

The motto “Simply Value – Simply Service” shows up in their About Us, so they aim to combine good prices with helpful support.

What you can buy there (spoiler: a LOT)

One of the things I like is how expansive their catalogue is. If you imagine fixing up or upgrading any part of your home or garden, there’s a decent chance they have something to help. Here’s a (non-exhaustive) round-up:

Paints, stains, varnishes — big selection of decorating supplies, including major brands like Dulux, Crown, Johnstone’s, etc.
Tools & DIY gear — from hand tools to power tools, PPE, protective gear, etc.
Gardening & outdoor — lawnmowers, garden furniture, hoses, cleaning equipment, bird & wildlife care, plus fun stuff like hot tubs & paddling pools.
Home interior / furnishings — kitchens, bathrooms, tiles, flooring, furniture, décor, etc.
Garden wear / camping / outdoors clothing — gloves, wellies, camping gear & more.
Gifts, pet supplies & extras — they also stock pet stuff, giftware, boutique fashion (e.g. “Jessica Violet” boutique) in some of their stores.

They say they have “over 5,600 products listed” online, and they continue to expand.

How their online & delivery setup works

Here’s a breakdown of their online shopping / delivery system (with some caveats):

Delivery & shipping

Orders under £50 usually attract a £4.50 delivery charge (though there are exceptions such as heavy items or remote addresses).
If your order is over £50 (excluding furniture), delivery tends to be free.
“Standard delivery” is usually quoted as 24–48 hours, depending on stock locations — but they warn it might take 3–5 working days in more extreme cases.
For furniture and other heavy / bulky things, they use “regional delivery” by their own teams, which can cost more, depending on postcode zones.
They explicitly don’t deliver to Northern Ireland, the Republic of Ireland, offshore areas, or outside the UK.

Returns / guarantees / service

They offer a 14-day “no quibble” guarantee (i.e. returns within 14 days) for many products.
Their web store is tied into their physical stores: meaning some big items are dispatched directly from suppliers or in-store / branch warehouses.
They claim to maintain the same product knowledge & customer service ethos online as in their physical stores.

What people say (good, bad, and things to watch)

The praise

On Feefo reviews, a lot of customers praise prompt delivery, good packing, and helpful service. For instance: “Very efficient and professional service.”
“Great product at fab price. Service fab too!!”
On Trustpilot, there are positive reviews where store staff go the extra mile — e.g. tracking down discontinued tiles in other branches to save the customer’s project.

The complaints / risks

The overall TrustScore is 3.0 / 5 (based on 6 reviews).
Because heavy items or furniture require “special regional delivery,” sometimes cost and logistics may catch customers by surprise (especially for remote areas).
Free delivery is not always valid on bulky items or remote addresses.

Tips / advice if you want to order from them

Start with smaller items — paint, tools, garden accessories — to check how well they deliver to your postcode before trusting them with big, heavy orders.
Check the “delivery” terms for your specific item, especially furniture or heavy goods — see if “regional delivery” surcharge applies.
When in doubt, contact them pre-order: ask about stock, delivery, estimated timelines. They have stores and staff, so you might get more clarity than a purely online retailer.
Read reviews for similar items, not just the store overall — sometimes particular product lines (e.g. garden machinery) may have more issues than simpler goods.
Keep in mind the 14-day returns guarantee, but always check that the item is eligible (some heavy or custom items may have exclusion clauses).
If your order is over £50 (excluding furniture), you may get free delivery—so sometimes it’s worth grouping things together.

Final thoughts

Colour Supplies is one of those mixed-bag businesses: it has heritage, a broad product range, and a real bricks-and-mortar presence, which gives it credibility. Their claim is to bring that same quality of service online. Many customers seem happy, especially with the variety and the “one place for all things DIY / garden / home” convenience.

But since there are customer reports of non-deliveries or slow responses, it makes sense to tread a little carefully — especially for large orders or expensive gear.

Find out more by clicking here to visit their site.